Q. Who has a free account?

Anyone who has downloaded the game for free and has not made a purchase in the in-game Mann Co. store has a free account.

Q. Who has a premium account?

If you've ever spent money on TF2, you have a premium account. This includes purchasing the game before it was Free-to-Play, activating a retail version of the game, or making a purchase in the Mann Co. in-game store.

Q. How is a free account different than a premium account?

Premium accounts have a few extra features, including access to rare and cosmetic items through random item drops, the ability to store more items in your backpack, and more powerful trading and crafting abilities. Otherwise, the gameplay experience will be identical for both accounts.

Q. How much of the game can I play without paying anything?

The entire game can be played without making a purchase. All game modes, classes, and maps are available. Nearly every weapon is available through achievements, drops, or crafting.

Q. Is there a way to practice before I play online?

Yes. We offer helpful training campaigns that will teach you the basic gameplay mechanics of various mercenaries. We also have a mode that allows you to practice on an assortment of maps with CPU bots with a variety of skill levels.

Q. How do I convert my free account to a premium account?

Make any purchase of any amount in the in-game Mann Co. store.